Survey

Thank you for visiting Hard Rock Cafe! We are committed to delivering an exceptional dining and entertainment experience, and your feedback helps us make that happen. By participating in this survey, you can share your thoughts on our food, service, atmosphere, and more. Your input ensures that every visit to Hard Rock Cafe is legendary.

As a token of our appreciation, you may have the chance to win exciting rewards or discounts on your next visit. So, grab your receipt and get ready to rock this survey!

How to Take the Survey

Participating in our guest satisfaction survey is simple and only takes a few minutes. Follow these steps:

Step 1: Enter Your Details

To begin, please enter the following details from your recent Hard Rock Cafe receipt:

  • Survey Code (found on your receipt)
  • Date and Time of Visit
  • Location/Store Number
  • Total Amount Spent

Once you enter these details, click the ‘Start Survey’ button.


Step 2: Share Your Experience

We want to hear all about your visit! Please rate and answer questions on the following aspects:

  • Food Quality – Were your meals fresh, delicious, and served as expected?
  • Service Experience – Did our staff provide friendly and attentive service?
  • Cleanliness – Was the restaurant clean and well-maintained?
  • Atmosphere & Music – Did you enjoy the rock ‘n’ roll ambiance and memorabilia?
  • Overall Satisfaction – Would you recommend Hard Rock Cafe to friends and family?

Feel free to leave additional comments about anything that stood out or areas where we can improve.

Step 3: Submit & Redeem Your Reward

Once you complete the survey, you may receive a validation code to redeem special offers such as discounts or free menu items on your next visit. If there is a sweepstake running, you may be entered for a chance to win exclusive Hard Rock prizes.

Important: If you receive a validation code, please write it down on your receipt and bring it along on your next visit.

Survey Participation Rules

To ensure fairness and authenticity, please review the following rules before taking the survey:

  • You must have a valid Hard Rock Cafe receipt to participate.
  • The survey must be completed within the timeframe mentioned on your receipt.
  • Each receipt is valid for one survey entry only.
  • Employees of Hard Rock Cafe, their immediate family members, and individuals residing in the same household are not eligible to participate.
  • Any rewards or discounts received from the survey are subject to terms and conditions and must be used before the expiry date.
  • The survey is available in select locations and may have regional restrictions.

For full terms and conditions, please check the official Hard Rock Cafe Survey Terms page.

Why Your Feedback Matters

At Hard Rock Cafe, we take your feedback seriously. Your responses help us:

  • Improve our menu with more delicious options
  • Enhance our customer service experience
  • Keep our locations fun, vibrant, and engaging
  • Maintain the rock ‘n’ roll spirit that makes Hard Rock special

Your voice plays a major role in shaping the future of Hard Rock Cafe, so let us know how we can continue to rock your world.

Need Help?

If you experience any technical difficulties or need assistance with the survey, please reach out to our customer support team via:

Ready to Rock? Start Your Survey Now!

Click the button below to begin your survey and make your voice heard. We appreciate your time and look forward to welcoming you back for another unforgettable Hard Rock experience!

For More Information Visit HardRockSurvey